ALLIVAN FRESH
Manager dashboard
Freshly prepared. Delivered same day.
ALLIVAN FRESH
Tomorrow’s operations
Checking order cutoff…
ACTION CENTRE
What needs your attention
Priorities are calculated from tomorrow's orders, payments, and operating exceptions.
Loading priorities…
Record a WhatsApp order
Creates a payment-pending order. Send an M-Pesa request only after the customer confirms the summary.
Approved service areas
Only add areas you are ready to serve. Customers can order only to active areas.
Loading approved areas…
Rider account
PRODUCT MANAGEMENT
Customer catalogue
One catalogue controls every customer channel. Upload a clean product image, review the preview, then save.
Loading products…
Add chicken product
Use a unique SKU. Product visibility and its image can be set after creation.
Chicken capacity
Tomorrow’s sourcing and delivery manifest
Loading operations manifest…
Manager exceptions
Loading exceptions…
Payment reconciliation
Record birds collected from farm
Record each collection batch before slaughter and dressing. A shortfall must be reviewed by the manager; do not substitute automatically.
Pilot scorecard
For the selected delivery day: confirmed birds are paid orders holding capacity; exceptions need manager attention.
Processing employee account
This account can record chicken processing completion only. The manager still releases orders for dispatch.
Record a same-day request
Use this only for requests received outside WhatsApp. No delivery is promised until a manager checks location, stock, and rider capacity.
MANAGER DECISION ONLY
Same-day request management
Review evidence, make an explicit decision, and notify the customer. Approval never happens automatically.
Loading requests…
8 PM EXCEPTIONS
After-cutoff request management
Orders received after 8 PM are not promised automatically. Approve only after checking capacity and next-morning sourcing.
Loading requests...
SPECIAL ORDERS
Bulk-order review
Requests above five birds require sourcing, capacity, price, and delivery confirmation. Nothing is promised until a manager approves.
Loading requests...
CUSTOMER SAFETY
Quality-complaint queue
Every quality concern remains a human decision. Review the complaint, record the outcome, and handle any verified refund separately.
Loading quality cases...
Customer records
Use only for order fulfilment and customer-approved communication. Customer contact details must not be used for marketing without recorded consent.
Search for a customer to view their record.
Farm suppliers
Add farms when you are ready. Supplier contacts remain internal.
Loading suppliers…
Farm collection receipts
Loading collection receipts…
Record business payment
Business payment approvals
Loading business payments...
CUSTOMER SUPPORT
Agent inbox
Prioritise waiting customers, claim a conversation, reply on WhatsApp, then resolve it and safely resume automation.
Loading agent inbox...
SAFE AUTOMATION
AI abuse controls
Monitor automated assistance limits, cost, and customer cooldowns. Clearing a cooldown keeps its audit history and does not alter human handoffs.
Live policy
Loading policy...
Monthly AI usage
Loading usage...
Guardrail incidents
Newest first. Active restrictions can be cleared only by a signed-in manager.
Loading incidents...
Order detail
Orders
Loading orders…
FOUR-WEEK PILOT
Daily operating sign-off
Complete each control for the selected delivery day. Notes create a practical handover trail for the three-person team.
Loading pilot procedures...
Weekly review
APPROVED UTILITY MESSAGES
Notification centre
Review due messages before sending. The system enforces order state, delivery date, and duplicate-send rules.
Approved template catalogue
Loading templates...
Due for manager approval
Loading due notifications...
Delivery failures
Loading failures...